Welcome to Emerald Valley Carpet Cleaning! By accessing and using our website and services, you agree to be bound by these Terms of Service. Please read them carefully.
1. Acceptance of Terms
By using our website (https://emeraldvalleycarpetcleaning.com/) and our services, you agree to comply with and be bound by these Terms of Service. If you do not agree with these terms, please refrain from using our website and services.
2. Services Provided
Emerald Valley Carpet Cleaning provides professional carpet cleaning services, including but not limited to residential and commercial carpet cleaning, upholstery cleaning, and other related services. We reserve the right to modify, update, or discontinue any service at our discretion.
3. Account Registration and Security
In order to use certain features of our website or services, you may need to create an account. You agree to provide accurate, current, and complete information during registration, and you are responsible for maintaining the confidentiality of your account credentials. You are also responsible for all activities under your account.
4. Payment and Billing
By using our services, you agree to pay the fees associated with the services you request. Payment must be made at the time of service, unless otherwise agreed. Accepted payment methods include [list of accepted payment methods, e.g., credit cards, debit cards, PayPal, etc.]. You authorize us to charge your payment method for any applicable charges.
5. User Responsibilities
You agree to:
- Use our services in compliance with all applicable laws and regulations.
- Provide accurate and complete information when scheduling services or requesting a quote.
- Ensure that the area to be cleaned is accessible and free of any obstructions before our team arrives.
You agree not to:
- Use our website or services for any unlawful purpose.
- Disrupt or interfere with the functioning of our website, services, or other users.
6. Service Scheduling and Delivery
We aim to provide high-quality carpet cleaning services at the scheduled time. However, all service delivery times are estimates and may be subject to delays due to factors such as weather, traffic, or unforeseen circumstances. We are not responsible for delays beyond our control.
7. Cancellations and Refunds
You may cancel or reschedule a service with [insert number of hours, e.g., 24 hours] notice for a full refund. Cancellations made within this period may be subject to a [insert cancellation fee] fee. Refunds will be processed according to our refund policy.
8. Limitations of Liability
Emerald Valley Carpet Cleaning will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use of our website or services. This includes any loss of profits, data, or property damage.
9. Indemnification
You agree to indemnify, defend, and hold harmless Emerald Valley Carpet Cleaning, its affiliates, employees, and agents from any claims, damages, liabilities, and expenses arising from your use of our website or services, or from your violation of these Terms.
10. Intellectual Property
All content on our website, including logos, images, text, and other materials, is the property of Emerald Valley Carpet Cleaning and is protected by copyright and intellectual property laws. You may not use, copy, distribute, or modify any content from our website without our prior written consent.
11. Termination
We reserve the right to suspend or terminate your access to our website and services if you violate these Terms or engage in illegal, harmful, or disruptive behavior.
12. Privacy Policy
Your use of our services is also governed by our Privacy Policy, which can be found [here]. By using our website and services, you agree to the terms outlined in our Privacy Policy.
13. Changes to Terms of Service
We reserve the right to modify or update these Terms of Service at any time. Any changes will be posted on this page, and the updated Terms will become effective immediately upon posting. We encourage you to review these Terms periodically to stay informed about any changes.
14. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms will be resolved in the courts located in [Your State/Country].
15. Contact Us
If you have any questions about these Terms of Service, please contact us at:
Phone: 541-393-2294