At Emerald Valley Carpet Cleaning, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to safeguard your data.
1. Information We Collect
We collect various types of information when you use our website and services, including:
- Personal Information: When you interact with us, such as filling out a form, scheduling a service, or subscribing to our newsletter, we may collect personal details such as your name, email address, phone number, and billing information.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and usage patterns to improve our website and services.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfill your service requests, including scheduling carpet cleaning and providing quotes.
- To communicate with you about your services, updates, and promotions (if you have opted-in to receive them).
- To improve the functionality of our website, enhance user experience, and offer more tailored services.
- To process payments securely.
We will never sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, such as payment processors or marketing partners.
3. Data Security
We use industry-standard security measures to protect your personal information. Your personal data is encrypted during transmission, and we store it securely on protected servers. While we take reasonable steps to protect your information, no method of data transmission over the internet can be guaranteed 100% secure.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to improve your experience and gather information about how our website is used. Cookies help us analyze trends, track users’ movements, and gather demographic information. You can manage your cookie preferences through your browser settings, but please note that some features of the website may not function properly if cookies are disabled.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccuracies in your personal information.
- Request the deletion of your personal data, where applicable.
- Opt-out of marketing communications at any time.
To exercise these rights, please contact us using the information provided below.
6. Third-Party Links
Our website may contain links to third-party websites or services that are not controlled by Emerald Valley Carpet Cleaning. We are not responsible for the privacy practices or content of these third-party websites. We recommend that you review the privacy policies of any external sites you visit.
7. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will delete that information as soon as possible.
8. Changes to This Privacy Policy
We may update or revise this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us:
Phone: 541-393-2294